VIRTUAL DESKTOP INFRASTRUCTURE
Increased productivity and security for employees and contractors
Enterprises use VDI to deliver business apps to employees and contractors quickly and efficiently. It can simplify desktop management, reduce costs and increase security. A highly responsive VDI service is needed for users to be productive. Highly Responsive and Secure connectivity is required for a highly responsive VDI Solution
Challenges with Incumbent Solutions
Why current products fail to meet customer requirements
VDI access generates a lot of support tickets. It is one of the top issues that generate IT support tickets.
VDI solutions can be expensive with a weak ROI. So it is imperative that they perform well.
Poor network performance leads to a bad VDI experience that results in frustrated and unproductive users.
Customer Expectations
VDI Investment ROI
Enterprises invest in VDI infrastructure for improved secure remote access and reap the benefits when users access their virtual desktops efficiently from anywhere at any time. However, VDI can lead to degraded user-productivity due to poor network connectivity on the user-side. VDI can protect sensitive data and faster rollout, but that should not impact performance. Hence, VDI performance is a critical parameter for enterprises to measure when evaluating VDI investment.
VDI Support Cost
Calls from virtual desktop users can be one of the top issues facing an IT support team supporting the digital workspace. Enterprises need to minimize the VDI environment support costs by eliminating performance bottlenecks and gaining granular visibility into the VDI performance issues and user experience.
Users Productivity
Users are most productive when they can access their business apps with the best quality of experience. While VDI products are good at delivering business apps and Windows desktops to users, high productivity is achieved when the underlying virtual machine and networks supporting the VDI perform well.
Flexible Work
With modern identity and access management, a user should be able to work from anywhere on any machine using any operating systems. of their choice. VDIs must be flexible so users can work from anywhere without worrying about VDI performance issues, especially unresponsiveness or lag or session drop issues caused by underlying network poor quality. See [What is VDI]
